Privacy Policy

1. Data Controller

Vesna Ebenhan Veprinacki put 19
Croatia
Email: pogled.the.view@gmail.com
Phone: +385 92 346 7789

The Data Controller is responsible for the protection of personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Croatian Act on the Implementation of the General Data Protection Regulation (Official Gazette 42/18).

2. What Personal Data We Collect

We only process the personal data you voluntarily provide to us when you contact us via:

  • Email
  • Telephone
  • Booking form on this website

This may include:

  • Your name
  • Contact information (email or phone)
  • Check-in and check-out dates
  • Number of guests
  • Information related to your inquiry or reservation (special requests, pet information, etc.)

3. Purpose of Processing

We use your personal data solely for:

  • Responding to your inquiry
  • Communication regarding reservations
  • Fulfilling legal obligations for accommodation providers in Croatia (eVisitor, invoicing, and similar requirements)

We do not use your data for newsletters, marketing, or profiling.

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Art. 6(1)(b) GDPR – performance of a contract or steps prior to entering into a contract (reservation)
  • Art. 6(1)(c) GDPR – compliance with legal obligations in the Republic of Croatia
  • Art. 6(1)(a) GDPR – consent (when you voluntarily contact us)

5. Third-Party Services

5.1 EmailJS

We use EmailJS (EmailJS Ltd., UK) to process booking form submissions. When you submit a booking request through our website, your data is transmitted via EmailJS to our email address. EmailJS acts as a data processor and processes your data only according to our instructions.

EmailJS stores your data temporarily to deliver the email. Data is processed within the European Union and in compliance with GDPR.

For more information, see EmailJS Privacy Policy: emailjs.com/legal/privacy-policy

5.2 Airbnb Calendar Synchronization

To display real-time availability on our website, we automatically synchronize booking information from our Airbnb listing via an iCal feed. This feed only contains blocked dates (when the apartment is unavailable) and does not include any personal information about guests.

The calendar sync is one-directional: we only retrieve availability data from Airbnb. No personal data from our website is sent to Airbnb through this feature.

6. Data Storage and Sharing

Your data is stored and processed only within the European Union.

Data may be shared with:

  • EmailJS (for processing booking form submissions)
  • eVisitor (mandatory system for guest registration in Croatia)
  • Accounting services (if applicable)
  • Croatian tax authorities (when legally required)

We do not share your data with third parties not required for lawful processing.

7. Data Retention

Data obtained through inquiries is retained for:

  • Up to 12 months for communication and offers
  • As required by Croatian tourism laws (eVisitor records)
  • As required by Croatian tax regulations (usually 11 years for invoices)

8. Your Rights

You have the right to:

  • Access your personal data
  • Rectify incorrect information
  • Request deletion (unless retention is legally required)
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise your rights, contact us via email.

9. Cookies

This website does not use cookies and does not perform any tracking or analytics.

10. Data Security

We take all necessary technical and organizational measures to protect your personal data in accordance with the GDPR and Croatian legislation.

11. Supervisory Authority

Croatian Personal Data Protection Agency (AZOP) Selska cesta 136
10000 Zagreb
Croatia
Official website: www.azop.hr

If you believe your rights have been violated, you may file a complaint with AZOP.

12. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: pogled.the.view@gmail.com
Phone: +385 92 346 7789

Last updated: January 2026

← Back to Homepage

Deutsche Version